Play responsibly,
stay safe
At 23baj, we believe entertainment should always remain within your control. Learn about our responsible gaming guidelines and keep yourself and your family safe.
Gaming is for fun — not stress
23baj is a trusted online entertainment platform for players in Bangladesh. We believe online gaming should be an enjoyable and fun experience — never a source of financial pressure or mental distress. Responsible gaming is the foundation of our platform.
Before you join our platform and while you play, you have access to various safety tools and information. On this page we cover all those protective measures and ways to build healthy gaming habits.
Important: 23baj is only for those aged 21 and above. Access by minors is strictly prohibited.
Our safety features
Set deposit limits
You can set daily, weekly, or monthly deposit limits on your account. Once a limit is in place, you will not be able to deposit beyond it, making it easier to protect yourself from overspending.
Time-Out
Need a break? With our time-out feature you can temporarily deactivate your account for anywhere from 24 hours up to 30 days. You will not be able to log in until the break period is over.
Self-Exclusion
If you feel gaming is getting out of control, you can close your account for an extended period using our self-exclusion tool. Contact the support team to start the process.
Age verification
You must be at least 21 years old to join 23baj. Age is verified during registration. Protecting minors is our top priority.
Gaming history review
Log in to your account at any time to view your gaming history and transaction details. Analyse your playing patterns and adjust your limits as needed.
24/7 support team
For any questions or assistance regarding responsible gaming, our support team is ready to help in Bengali via live chat and email, 24 hours a day, 7 days a week.
For 21+ only
Online gaming and betting is entertainment intended for adults. To open an account and play at 23baj, you must be 21 years of age or older.
If there are any minor family members in your household, make sure they cannot access your account. Use password protection and parental control software on your devices.
- Do not leave your device with others without logging out.
- Keep your password private and change it regularly.
- If you have any concerns, contact support immediately.
- Avoid using your browser's auto-save password feature.
Important information for parents
If your child or any minor in your family tries to access an online gaming platform, make them aware of the age requirements. You can use parental control software to manage children's internet use.
Signs of problem gaming
Online gaming can be a source of entertainment, but when it becomes uncontrolled it can turn into a problem. Ask yourself the questions below — if more than one answer is "yes", contact 23baj support:
Are you playing repeatedly to win back lost money and losing even more?
Does gaming feel more important than family, friends, or work?
Are you lying to family or friends about how much money you spend on gaming?
Are you unable to cut your gaming budget when you need to cover essential living expenses (rent, food, utilities)?
Do you feel anxious, irritable, or restless when you are not playing?
Have you tried to stop gaming multiple times and failed?
Plan your budget
Before depositing at 23baj, decide on your monthly entertainment budget. Never use money for gaming that you need for household expenses or emergencies.
The minimum deposit on our platform is ৳100, which lets you play without risking large amounts. Contact the support team to set a deposit limit.
- Set your gaming budget at the start of each month.
- When that budget runs out, stop playing — do not deposit again.
- Do not try to chase losses in the hope of winning your money back.
- Keep transaction notifications turned on for bKash, Nagad, or Rocket.
Stick to your time limits
Playing games for long stretches at a time is bad for your health. Take regular breaks, keep to a sleep schedule, and spend time with family and friends.
Using our time-out feature, you can temporarily close your account for a set period. During that time it will not be possible to log in to 23baj.
- Decide in advance how much time you will spend gaming each day.
- Set an alarm or timer.
- Avoid gaming right before bedtime.
- Refrain from playing when you are physically or mentally exhausted.
Self-exclusion — we are here for you
If you feel that gaming is having a negative impact on your life and you cannot control it yourself, self-exclusion is an effective step to take. It is not a sign of weakness — it is a conscious decision to protect yourself.
Once self-exclusion is active, you will no longer be able to log in to 23baj. You can set the length of the exclusion period. To reactivate your account after the period ends, you must apply to the support team, and there will be a waiting period before it takes effect — so that returning in an impulsive moment is not possible.
To activate self-exclusion or any other protective tool, contact our support team at: [email protected] — or directly via live chat. Our team is always ready to help in Bengali.
The golden rules of safe play
Play for entertainment
Think of gaming as an enjoyable pastime rather than a way to earn money. Winning is great, but accept losses as a normal part of the experience.
Stay aware
Check your mood before you play. Do not play when you are emotionally unsettled, depressed, or under the influence of substances.
Talk to someone you trust
Have an open conversation with family or a trusted friend about your gaming habits. Their observations can often be an early warning sign of a problem.
Q&A on responsible gaming
Play responsibly, enjoy the experience
Play safely at 23baj, stick to your limits, and keep the fun as fun. Whatever support you need, we are always here for you.