23baj Terms and Conditions

The security of your account is entirely your own responsibility. The following rules apply:

• It is your responsibility to keep your login credentials (username and password) confidential. Sharing this information with any third party is prohibited.
• You are responsible for all activity carried out from your account, even if it was done by someone else.
• If you suspect unauthorized access to your account, you must notify 23baj support immediately.
• Transferring, selling, or renting your account to anyone else is strictly prohibited.
• For accounts that have been inactive for an extended period, 23baj reserves the right to temporarily suspend the account for security reasons.

Deposit Rules

• Minimum deposit amount: ৳100 (applicable for all methods).
• Supported payment methods: bKash, Nagad and Rocket.
• Rocket is the mobile wallet service of Dutch-Bangla Bank.
• Deposited funds will be added to the account after verification.
• Depositing from another person's payment account is prohibited; you must use a payment account in your own name.

Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals will only be sent to the payment account from which the deposit was made.
• 23baj reserves the right to hold withdrawals if verification is pending.
• For suspicious transactions, 23baj may request additional documentation.

The following terms apply to the use of 23baj's bonuses and promotional offers:

Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus; total balance will be ৳2,000.
• Another example: Deposit ৳18,000 and receive a maximum bonus of ৳8,000; total will be ৳26,000.
• Wagering requirement: 20 times the bonus amount must be wagered.
• Example: If you receive a ৳1,000 bonus, you must wager ৳1,000 × 20 = ৳20,000 before bonus winnings can be withdrawn.
• Wagering is calculated on the bonus amount only, not on the deposit plus bonus.

General Bonus Policy

• Each bonus may have its own terms, which will be disclosed at the time of the offer.
• If bonus abuse or fraud is suspected, 23baj reserves the right to cancel the bonus.
• Multiple bonus claims from the same household, device, or IP address are not permitted.
• 23baj reserves the right to modify or withdraw bonus offers at any time.

All games and betting services available on the 23baj platform follow a fair play policy:

• All game outcomes are determined through independently verifiable technology.
• The acceptance of bets in sports betting is at 23baj's discretion.
• If a game or bet is left incomplete due to a technical error, the relevant amount will be refunded.
• In the event of a dispute over a game result, 23baj's decision will be considered final; however, users may raise a complaint with the support team.
• Betting markets for real-time sports events may change while the event is in progress.

The following activities are strictly prohibited on the 23baj platform and any violation may result in account closure and balance forfeiture:

• Using any software, bot, script, or automated method to operate games or bets.
• Attempting to disrupt the platform's systems or security.
• Operating multiple accounts with the intent to abuse bonuses or promotional offers.
• Using the platform for money laundering or illegal financial activities.
• Using another user's information or identity.
• Threatening, harassing, or behaving improperly toward the platform or its staff.
• Any attempt to manipulate game outcomes.

23baj gives the highest priority to user privacy. Details on how personal data is collected, used, and protected can be found on our Privacy Policy page. In brief:

• Personal information provided at registration will be used solely for account management and service delivery.
• Information is not transferred to third parties, except where legally required.
• All data is kept secure through SSL encryption.
• Requests to correct or delete your data can be sent to the support team.

23baj will not be held liable in the following circumstances:

• If a game is interrupted due to internet connection problems or technical errors.
• If unauthorized access to an account occurs due to user negligence or a third party.
• If services are disrupted due to events beyond our control (force majeure), such as natural disasters, war, or government directives.
• For financial losses arising from gaming or betting (gambling is inherently risky).

23baj always strives to operate a safe and reliable platform, but cannot guarantee uninterrupted service.

Closure by 23baj

23baj may close or suspend any account without prior notice in the following cases:

• Violation of these terms and conditions.
• Suspicion of fraud, deception, or money laundering.
• Registration using false information.
• Failure to verify age.

Closure by the User

• You may request to close your account at any time by contacting the support team.
• A self-exclusion option is also available as part of responsible gambling.
• Before account closure, you will be given the opportunity to withdraw any remaining balance, provided there are no restrictions.

23baj reserves the right to amend, change, or update these terms and conditions at any time. In this regard:

• Users will be notified by email or on the platform for significant changes.
• Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.
• Check the "Last Updated" date at the top of this page to confirm the current version.
• If you need a copy of an older version, please contact the support team.

If you have any questions about these terms and conditions or wish to raise an objection regarding any matter, please contact 23baj's support team:

• Email: [email protected]
• Live Chat: Available 24/7 within the platform.
• Support is provided in both Bengali and English.

Dispute resolution process:

1. First, present the issue to the support team.
2. The support team will review the issue and attempt to resolve it.
3. If you are not satisfied with the resolution, the matter can be escalated to 23baj's management team.
4. 23baj will notify you by email regarding the final decision.